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F. 614.292.7852     
E. smith.131@osu.edu     

Institute for Ergonomics     
The Ohio State University     
210 Baker Systems     
1971 Neil Avenue     
Columbus, Ohio 43210    

 

 
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Smith, P. J., Billings, C. and Spencer, A. (2001). Airline Operations Control Perspectives on the Design of Tools and Procedures for the Future Aviation System.  Institute for Ergonomics Technical Report #2001-17. Ohio State University, Columbus OH.