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P. 614.292.4120     
F. 614.292.7852     
E. smith.131@osu.edu     

Institute for Ergonomics     
The Ohio State University     
210 Baker Systems     
1971 Neil Avenue     
Columbus, Ohio 43210    

 

 
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Smith, P.J., Klopfenstein, M., Jezerinac, J., Spencer, A., (In Press). Distributed Work in the National Airspace System: Providing Feedback Loops Using the Post-Operations Evaluation Tool (POET). In B. Kirwan, M. Rodgers and D. Schaefer (eds.), Human Factors Impacts in Air Traffic Management. Ashgate.