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F. 614.292.7852     
E. smith.131@osu.edu     

Institute for Ergonomics     
The Ohio State University     
210 Baker Systems     
1971 Neil Avenue     
Columbus, Ohio 43210    

 

 
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Bower, J. and Smith, P.J.  (2004).  The impact of multimedia communications on understanding and recall:  An empirical study.  Proceedings of the 2004 Annual Meeting of the Human Factors and Ergonomics Society.  New Orleans.